Email ParkCrow
Send the email address associated with your account and a clear description of what happened. Never include your password or verification code.
[email protected]Report in the app
For a parking spot, message, profile, or traffic-agent alert, use the in-app report option when possible. It safely includes the context our support team needs.
Account and sign-in help
For email verification, sign-in, new-device alerts, account access, username, or profile concerns, email support from an address you can access. ParkCrow may ask for additional information to verify account ownership but will never ask for your password or one-time verification code.
Privacy and data requests
To request access, correction, or deletion of account information, use the subject line “Privacy Request.” We will verify the requester before releasing, modifying, or deleting protected information. See our Privacy Policy for details.
Safety, abuse, and moderation
Use in-app reporting for unsafe spots, abusive messages, impersonation, or misleading alerts. For urgent threats or immediate danger, contact 911 or the appropriate local emergency service—ParkCrow support is not an emergency channel.
Copyright and legal notices
For intellectual-property or legal correspondence, email [email protected] with a detailed description, the relevant location or URL, your contact information, and any supporting documentation.
Helpful details to include
- Your ParkCrow username and account email, when applicable.
- Your device type, operating-system version, and ParkCrow app version.
- What you expected, what occurred, and the approximate date and time.
- A screenshot with sensitive information removed.